Case Studies

The key to improving customer satisfaction is efficient information sharing with UPWARD. CRM centralizes communication history managed by each department.

Eliminating the sales gerrymandering and converting data into
company assets. Increased travel efficiency and customer contacts with "sales type" that increased
the amount of action by 45%.

Eliminate the stress of managing multiple tools! Dramatically improve sales efficiency by centralizing sales activity information in upward, which can be accessed from outside the office.

Eliminate paper maps and move
to mobile customer data management. Achieve aggressive sales
by streamlining the reporting
process.

Created "time to build trust"
through proper sales planning.
Achieved over 130% performance compared to last year in the auto loan industry where competition is severe.

Achieved a 40% reduction in "non-sales" man-hours and a 1.5-fold increase in sales activities. Succeeded in reducing overtime by half while maintaining the number of sales.

Winning B-to-C door-to-door sales through thorough customer management. The challenge of a start-up company that does not "exhaust" salespeople.

Visualization of similar cases in real estate appraisal operations. Improved the quality and speed of appraisals by 20% by referencing customer data, which had been "given up on"

Business meeting information, which had been held individually by each branch office, was instantly shared on UPWARD. Visualization of all employees' business meeting histories has also led to increased motivation.