Case Study: Boosting On-Site Motivation with

Regional Bank Sales digital transformation
Visualizing customer information on a map. Transforming a sales organization into a self-motivated, efficiency-driven organization

The Bank of the Ryukyus, Ltd.

Insurance and Financial Services

Depersonalization and
reproducibility UP

1001-5000 persons

Sales activities doubled through efficient visits enabled by information sharing Sales digital transformation underpinned record-high sales

Akira Co., Ltd.

Human resource
development and
know-how sharing

Introduced to all 13 domestic sales companies and greatly improved the quality of customer touchpoint. Returning to the roots by regaining the mobility of field sales

Kubota Corporation

Achieved a 40% reduction in "non-sales" man-hours and a 1.5-fold increase in sales activities. Succeeded in reducing overtime by half while maintaining the number of sales.

Proto Corporation

Advertising and Information and Communications Industry

Human resource
development and
know-how sharing

301-1000 persons

UPWARD is used for rounders.
Even newly hired staff can quickly move into field work

Asahi Field Marketing

Trading Companies and Wholesalers

Depersonalization and
reproducibility UP

1001-5000 persons

One of the reasons salespeople often say their jobs are "demanding" and "stressful" is the heavy workload involved in data entry and reporting. Furthermore, the lack of a systematic approach to selecting clients—resulting in a haphazard visiting style—leads to a loss of satisfaction and motivation among sales staff.

UPWARD features a user-friendly system designed to minimize data entry burdens and ensure that field staff’s efforts are properly recognized. Here, we present case studies of how the system has helped revitalize field operations.

Sales activities doubled through efficient visits enabled by information sharing Sales digital transformation underpinned record-high sales

Akira Co., Ltd.

Regional Bank Sales digital transformation
Visualizing customer information on a map. Transforming a sales organization into a self-motivated, efficiency-driven organization

The Bank of the Ryukyus, Ltd.

Insurance and Financial Services

1001-5000 persons

Problem:

UPWARD CASE STUDY: CENTCARE HOLDING THUMBNAIL

New digital work style is realized in the nursing care field, where paper culture is deeply rooted. Further improving the quality of care by increasing operational efficiency.

CentCare Holding K.K.

Long-term care and healthcare sectors

Realization of "capitalization" of activity information with Sales digital transformation. Aiming for 200% growth by strengthening support for existing customers and acquiring new customers

TS Tokyo Corporation

Improve quality and
quantity of input data

Business meeting information, which had been held individually by each branch office, was instantly shared on UPWARD. Visualization of all employees' business meeting histories has also led to increased motivation.

Soei Corporation

Visualization of similar cases in real estate appraisal operations. Improved the quality and speed of appraisals by 20% by referencing customer data, which had been "given up on"

Reprice

Winning B-to-C door-to-door sales through thorough customer management. The challenge of a start-up company that does not "exhaust" salespeople.

RGI Corporation

Trading Companies and Wholesalers

〜300名

Problem:

The key to improving customer satisfaction is efficient information sharing with UPWARD. CRM centralizes communication history managed by each department.

Mitsumore Corporation

Advertising and Information and Communications Industry

〜300名

Problem: