CASE STUDY

Retail Industry Case Studies

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Powering revenue growth —across industries

Powering revenue growth
—across industries

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Utilization of CRM data

Regional Bank Sales digital transformation
Visualizing customer information on a map. Transforming a sales organization into a self-motivated, efficiency-driven organization

The Bank of the Ryukyus, Ltd.

Industry:

Insurance and Financial Services

Company Size:

1001-5000 persons

Depersonalization and
reproducibility UP

Sales activities doubled through efficient visits enabled by information sharing Sales digital transformation underpinned record-high sales

Akira Co., Ltd.

Utilization of CRM data

Introduced to all 13 domestic sales companies and greatly improved the quality of customer touchpoint. Returning to the roots by regaining the mobility of field sales

Kubota Corporation

Human resource
development and
know-how sharing

Achieved a 40% reduction in "non-sales" man-hours and a 1.5-fold increase in sales activities. Succeeded in reducing overtime by half while maintaining the number of sales.

Proto Corporation

Industry:

Advertising and Information and Communications Industry

Company Size:

301-1000 persons

Human resource
development and
know-how sharing

UPWARD is used for rounders.
Even newly hired staff can quickly move into field work

Asahi Field Marketing

Industry:

Trading Companies and Wholesalers

Company Size:

1001-5000 persons

In the retail industry, employees are required to visit multiple stores across a wide geographical area while ensuring that information is consistent between headquarters and the field. A key challenge is that log are scattered, making it difficult for headquarters to stay informed about conditions on the ground.

UPWARD streamlines route planning with map-based visit management and provides a centralized view of each store’s status through CRM integration. Here, we present case studies from the retail industry.

These are just a few of the case studies we have published.

The number of case studies available online is limited, and there are many others in the same industry or on the same topic that we haven’t published. If you’d like to learn more about how our solutions have been applied in companies similar to yours or about the results they’ve achieved, please feel free to contact us.

SUCCESS STORIES OF COMPANIES THAT HAVE ACHIEVED RESULTS WITH UPWARD

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Related information

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the successful know-how of our customers in the same industry.

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Retail Industry Case Studies