Why We're the Top Choice

UPWARD is designed not to “force users to enter data,” but rather to ensure that “ logs are preserved even without manual entry.” The app uses patented technology to automatically detect visits, captures photos of business cards and posted materials, and records business meetings via audio or AI-generated minutes. This design, which minimizes the need to stop and enter data at log, is why it continues to be widely used by field sales representatives.

Maps are just one tool. What UPWARD is designing is the entire flow of a day spent out in the field—where “ log” and “Share,” which remain even without specifying or entering a destination, are linked to the same data. This level of refinement is possible precisely because we’ve specialized in fieldwork.

We can handle this without any issues. We will develop an integrated solution—including systems, infrastructure, and products—tailored to your industry, business model, circumstances, and requirements. We can also accommodate specific requirements through custom development.

UPWARD features an intuitive user interface and a system that doesn’t rely on user input—instead, it automatically detects when someone is present and captures logthrough voice and video—making it less dependent on the user’s level of proficiency. We can also assist with establishing operational guidelines and designing training programs.

UPWARD integrates with Salesforce, Microsoft Dynamics 365, and other systems. By using UPWARD in conjunction with your current CRM, field data will be automatically aggregated. We also offer a pricing plan for customers who have already implemented a CRM, so please feel free to contact us for more information.

While you can certainly make full use of the product on your own, designing objectives and KPIs, establishing operational rules, and setting up an implementation framework can be challenging for customers to handle alone due to limited resources and expertise. Our Professional Services (IS and GS) teams provide support in these areas and work alongside you to ensure early adoption and drive on-the-ground transformation.

From standard initial setup services to custom development, operational improvements and configuration support, and KPI design and ongoing guidance, we offer flexible solutions tailored to your needs from our extensive range of services.

We have obtained certification for the international information security management standard ISO/IEC 27001 (Registration No. IS 631188 / Certification Body: BSI) and are also compliant with the cloud standards ISO/IEC 27017 and 27018. AI analysis is processed within Japan, and we offer an opt-out setting that prevents generative AI from learning from the data. Our solution has been adopted by numerous financial institutions and major manufacturers with particularly stringent security requirements, so please feel free to contact us for more information.

We have obtained patents for technologies such as a system that automatically detects when a user is at a visited location (Patent No. 6864771), Elastic Geofence AI, which optimizes the detection range for each user (Patent No. 7745145), and technology that digitizes data from in-person business meetings (Patent No. 7861247).UPWARD’s uniqueness lies in its ability to deliver a mobile experience that combines location data and AI to “leave a logwithout requiring user input.”