CASE STUDY

Case Studies on the Implementation of "
" for Paperless Operations

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Powering revenue growth —across industries

Powering revenue growth
—across industries

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Utilization of CRM data

Regional Bank Sales digital transformation
Visualizing customer information on a map. Transforming a sales organization into a self-motivated, efficiency-driven organization

The Bank of the Ryukyus, Ltd.

Industry:

Insurance and Financial Services

Company Size:

1001-5000 persons

Depersonalization and
reproducibility UP

Sales activities doubled through efficient visits enabled by information sharing Sales digital transformation underpinned record-high sales

Akira Co., Ltd.

Utilization of CRM data

Introduced to all 13 domestic sales companies and greatly improved the quality of customer touchpoint. Returning to the roots by regaining the mobility of field sales

Kubota Corporation

Human resource
development and
know-how sharing

Achieved a 40% reduction in "non-sales" man-hours and a 1.5-fold increase in sales activities. Succeeded in reducing overtime by half while maintaining the number of sales.

Proto Corporation

Industry:

Advertising and Information and Communications Industry

Company Size:

301-1000 persons

Human resource
development and
know-how sharing

UPWARD is used for rounders.
Even newly hired staff can quickly move into field work

Asahi Field Marketing

Industry:

Trading Companies and Wholesalers

Company Size:

1001-5000 persons

In many cases, sales maps and daily reports have been managed on paper for years. While posting them on the wall makes it easier to share them in meeting rooms, handwritten daily reports and other documents require time-consuming data entry and aggregation, which can delay the effective use of that information.

UPWARD digitizes log and shares the information instantly through CRM integration. Here, we present a case study of how a company successfully transitioned to paperless sales operations.

UPWARD CASE STUDY: CENTCARE HOLDING THUMBNAIL

New digital work style is realized in the nursing care field, where paper culture is deeply rooted. Further improving the quality of care by increasing operational efficiency.

CentCare Holding K.K.

Industry:

Long-term care and healthcare sectors

UPWARD, WHICH SUPPORTS DOUBLE-DIGIT GROWTH, IS DEPLOYED TO ALL FIELD SALES. SALES EFFICIENCY DRAMATICALLY IMPROVED BY DE-PERSONALIZATION.

Zenhoren

Industry:

Insurance and Financial Services

Created "time to build trust"
through proper sales planning.
Achieved over 130% performance compared to last year in the auto loan industry where competition is severe.

Premium

Industry:

Insurance and Financial Services

Eliminate paper maps and move
to mobile customer data management. Achieve aggressive sales
by streamlining the reporting
process.

Park Japan

UPWARD streamlines equipment maintenance operations. Total of 100 million yen worth of business improvement was realized.

Lucky Coffee Machine Co.

Introduced to all 13 domestic sales companies and greatly improved the quality of customer touchpoint. Returning to the roots by regaining the mobility of field sales

Kubota Corporation

Utilization of CRM data

etc.

Evolved into a new activity management style that creates motivation through "greening of the desert"; sales performance increased 5.5-fold after one year.

Daihatsu Motor

A turnaround from the dark cloud of dive sales. Visualization of customers by map and activities logto achieve both "offensive" and "defensive" sales

Toyota Corolla Akita

Industry:

Trading Companies and Wholesalers

These are just a few of the case studies we have published.

The number of case studies available online is limited, and there are many others in the same industry or on the same topic that we haven’t published. If you’d like to learn more about how our solutions have been applied in companies similar to yours or about the results they’ve achieved, please feel free to contact us.

SUCCESS STORIES OF COMPANIES THAT HAVE ACHIEVED RESULTS WITH UPWARD

Download Customer Case Studies

Related information

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Case Studies on the Implementation of "
" for Paperless Operations