USE CASES FOR THE INSURANCE INDUSTRY USE CASES FOR
INSURANCE INDUSTRY


in the Insurance Industry Use Cases

Improving Proposal Quality While Boosting Sales Productivity
Deriving the Next Steps Based on On-the-Ground Data from Recruitment and Agency Support

Improving proposal quality and
Boosting sales productivity at the same time
Using on-the-ground data from recruitment and agency support,
Derive the next course of action

Do you have any of these problems?

  • Customer feedback gathered during meetings isn't recorded in log, and it takes time to compile reports.

  • Our sales territory is so large that we can't cover all our priority accounts and those we haven't contacted in a long time.

  • Support for agencies is scattered across paper records and individual Excel spreadsheets, and the process is interrupted whenever the person in charge changes.

  • It is difficult to gauge the status of over-the-counter sales support by partner financial institutions and branches, as well as trends in competing products.

  • Information on Sales, Agency Support, and Compliance Is Fragmented

  • I am unable to gauge the level of activity among my subordinates or the quality of their proposals, and am only able to track the number of cases.

WHAT UPWARD CAN DO FOR YOU

  • POINT
    01

    Automatic audio processing for " log"—capturing insights "just as they are" log

    Automatic audio processing for " log"—capturing insights "just as they are" log

    It detects when you arrive at your destination, and with a single tap on the notification, it records the meeting, so you’ll never miss a thing: log.

    AI summarizes and organizes the content into bullet points, and after you review it, it automatically syncs with a CRM such as Salesforce with a single tap.

    We never let slip any information that could serve as a hint for a proposal—even in casual conversations like, “My son is getting married next year,” or “I wonder how refinancing a mortgage works.”

    • Automate the process from detecting arrival at a destination to starting recording

      Automate the process from detecting arrival at a destination to starting recording

    • Ensure that the client's intentions are fully understood and that the information provided is complete and accurate log

      Ensure that the client's intentions are fully understood and that the information provided is complete and accurate log

    • The interview page logremains as evidence of the job posting log

      The interview page logremains as evidence of the job posting log

  • POINT
    02

    The AI scheduler suggests where to go, eliminating the need to rely on skills or intuition

    The AI scheduler suggests where to go, eliminating the need to rely on skills or intuition

    This allows you to break free from relying on the intuition of individual staff members or unconsciously sticking to the same familiar places, and naturally enables you to take actions aligned with your strategy.

    Challenges such as the weakening of sales channels due to the aging of sales representatives and agents and a shortage of successors, as well as high training costs, can be resolved through behavioral changes—such as making use of spare time and adopting more efficient approaches.

    • Automatically generates the optimal route, taking travel time into account

      Automatically generates the optimal route, taking travel time into account

    • AI Creates Visit Plans Based on Priority

      AI Creates Visit Plans Based on Priority

    • Efficiently follow up with nearby customers and agents during downtime

      Efficiently follow up with nearby customers and agents during downtime

  • POINT
    03

    Visualize potential and visit timing on a map to determine priority locations and next steps

    Visualize potential and visit timing on a map to determine priority locations and next steps

    For example, you can categorize customers and agents by color and size based on their life stage or account status. This way, you can see at a glance who you should engage with next, without relying on experience or intuition.

    By using an Othello-style color-coding system—where customers who have already been notified of the campaign are marked white and those who haven’t are marked black—you can drive the initiative forward in a way that feels like a game.

    • Identify Customers Approaching the Optimal Proposal Timing Using the Life Stage Map (For Sales Representatives)

      Identify Customers Approaching the Optimal Proposal Timing Using the Life Stage Map (For Sales Representatives)

    • Visualize the level of adoption by color-coding the status of policy rollouts (for Solicitors)

      Visualize the level of adoption by color-coding the status of policy rollouts (for Solicitors)

    • Narrow Down Potential Prospects by Company Size and Contract Rate (For Wholesalers)

      Narrow Down Potential Prospects by Company Size and Contract Rate (For Wholesalers)

  • POINT
    04

    Visualize the history of cases handled and support provided by each agency using a map and a timeline

    Visualize the history of cases handled and support provided by each agency using a map and a timeline

    We centralize customer and agency information to prevent reliance on specific individuals.

    Even if the person in charge changes, the history of support and the background of proposals can be passed on as “organizational assets.”

    • Centralized Management of Recruitment History for Individuals and Corporations

      Centralized Management of Recruitment History for Individuals and Corporations

    • Visualize Sales Status and Support History by Agency

      Visualize Sales Status and Support History by Agency

    • Track the status of over-the-counter sales support by partner financial institution and branch

      Track the status of over-the-counter sales support by partner financial institution and branch

    • Reducing Information Loss During Handoffs

      Reducing Information Loss During Handoffs

  • POINT
    05

    Detect missing items with AI meeting minutes. Create an audit trail using audio ( log) and summaries to strengthen compliance.

    Detect missing items with AI meeting minutes. Create an audit trail using audio ( log) and summaries to strengthen compliance.

    AI analyzes the content of interviews to detect omissions of required items and inappropriate language, thereby reducing the time spent on post-interview verification tasks.

    • AI automatically detects missing required fields

      AI automatically detects missing required fields

    • Detect expressions prohibited by laws, regulations, and company policies

      Detect expressions prohibited by laws, regulations, and company policies

    • We can reallocate resources from verification tasks to improvement guidance

      We can reallocate resources from verification tasks to improvement guidance

    • Please feel free to consult with us regarding complex designs tailored to your company’s specific needs.

      Please feel free to consult with us regarding complex designs tailored to your company’s specific needs.

  • POINT
    06

    Build a KPI dashboard that can be used by both frontline staff and management

    Build a KPI dashboard that can be used by both frontline staff and management

    We provide support ranging from building the dashboards needed by sales offices, branches, headquarters, and management to collecting on-site data.

    By visualizing various metrics—such as contact rates, follow-up rates, and proposal rates—used to measure the quality of proposals, productivity, operational efficiency, and the depth of engagement, we identify the organization’s strengths and weaknesses and use these insights to inform future initiatives.

     

    • Create a KPI dashboard tailored to your needs

      Create a KPI dashboard tailored to your needs

    • It is the preferred choice of financial institutions and the insurance industry, which handle sensitive personal information with robust security measures.

      It is the preferred choice of financial institutions and the insurance industry, which handle sensitive personal information with robust security measures.

    • Our experts provide flexible support tailored to your situation and needs, from environment setup to operations.

      Our experts provide flexible support tailored to your situation and needs, from environment setup to operations.

Download a free set of 3 documents

A full overview of the benefits and best practices of the introduction of the system

Download a free set of 3 documents

If you have any questions, please feel free to contact us.

TEL: 03-6897-3683
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