Case studies

Introduced to all 13 domestic sales companies and greatly improved the quality of customer touchpoint. Returning to the roots by regaining the mobility of field sales

Reduced the workload of rounders and deepened communication between manufacturers and brick-and-mortar stores. Reporting hours reduced by 65% and life work balance improved

UPWARD streamlines equipment maintenance operations. Total of 100 million yen worth of business improvement was realized.

The key to improving customer satisfaction is efficient information sharing with UPWARD. CRM centralizes communication history managed by each department.

Eliminating the sales gerrymandering and converting data into
company assets. Increased travel efficiency and customer contacts with "sales type" that increased
the amount of action by 45%.

Eliminate the stress of managing multiple tools! Dramatically improve sales efficiency by centralizing sales activity information in upward, which can be accessed from outside the office.

Achieved a 40% reduction in "non-sales" man-hours and a 1.5-fold increase in sales activities. Succeeded in reducing overtime by half while maintaining the number of sales.

Winning B-to-C door-to-door sales through thorough customer management. The challenge of a start-up company that does not "exhaust" salespeople.

Visualization of similar cases in real estate appraisal operations. Improved the quality and speed of appraisals by 20% by referencing customer data, which had been "given up on"

Supporting users' health with detailed communication through community-based sales. Deepen relationships with customers through digital transformation