UPWARD was featured in the *Renovation Industry News* (May 4, 2026)
On May 4, 2026, the field sales-focused AI agent "UPWARD" was featured in Issue No. 1695 of the *Remodeling Industry News* on page 8 in an article titled "UPWARD: An AI Service That Transcribes Customer Conversations to Support Higher Repeat Order Rates."
The article introduces the features of "UPWARD," a system that uses location-based technology and AI to automatically populate log and streamline sales operations for renovation companies, as well as a mechanism for leveraging customer touchpoint as organizational assets.
Please read the print and digital editions of this publication for more details on the role played by the AI agent "UPWARD" as a practical platform that uses AI to help the housing equipment industry prevent missed opportunities and improve repeat order rates.
Read the article here (Renovation Industry News, Digital Edition)
UPWARD: A service that uses AI to transcribe customer conversations, helping to boost repeat business rates
https://www.reform-online.jp/news/reform-shop/68595.php
About the Renovation Industry News
The Renovation Industry News is the only business-focused publication dedicated to the home renovation market. Since its launch in 1987, it has been providing useful business information, including market trends, government and corporate developments, management strategies and know-how, and product information.
Source: https://www.reform-online.jp/company/
▼Learn more about UPWARD
Product page for "UPWARD," an SFA/CRM system specialized for field sales: https://upward.jp/
ABOUT UPWARD CORPORATION
UPWARD CO., LTD. PROVIDES DIGITAL TRANSFORMATION SERVICES THAT SPECIALIZE IN SOLVING ISSUES FACED BY FIELD WORKERS WHO CREATE VALUE THROUGH OFFLINE CONTACT WITH CUSTOMERS BY VISITING THEM IN THE FIELD, BASED ON THE COMPANY'S MISSION OF "DRAWING OUT THE CREATIVITY OF FIELD WORKERS TO ACCELERATE THE GROWTH OF COMPANIES AND SOCIETY. WE PROVIDE DIGITAL TRANSFORMATION SERVICES THAT SPECIALIZE IN SOLVING THE PROBLEMS OF FIELD WORKERS WHO CREATE VALUE THROUGH ON-SITE, OFFLINE CONTACT WITH CUSTOMERS. BY LEVERAGING TECHNOLOGY TO CREATE AN ENVIRONMENT IN WHICH WORKERS CAN PERFORM THEIR TASKS WITH A SINGLE MOBILE DEVICE, WE AIM TO CREATE A WORLD IN WHICH THEY CAN BE ACTIVE REGARDLESS OF WHERE AND HOW THEY WORK.
Company Profile
Company name UPWARD Co.
Location 26F Marunouchi Eiraku Building, 1-4-1 Marunouchi, Chiyoda-ku, Tokyo
Representative Ryusuke Kaneki, CEO and Representative Director
Year Established July 2016
Capital 100 million yen
Business Activities: Development and provision of the field sales AI agent "UPWARD"
Press contact
UPWARD Co., Ltd. Corporate Headquarters, PR Team
Tel: 03-6897-3683
Mail pr@upward.jp
The names of the companies mentioned in this document are the registered trademarks or trademarks of their respective owners.
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