CENTCARE HOLDING ADOPTS UPWARD SALES SUPPORT SERVICE
〜˜Automatic activity reporting using smart phones significantly reduces the workload on site, enabling essential care.
(LOCATION: CHIYODA-KU, TOKYO; CEO: RYUSUKE KANEKI; HEREINAFTER "UPWARD") ANNOUNCES THAT ITS SALES SUPPORT SERVICE "UPWARD" HAS BEEN ADOPTED BY CENTCARE HOLDING K.K. (HEADQUARTERS: CHUO-KU, TOKYO; PRESIDENT: KAZUTOSHI FUJIMA; HEREINAFTER "CENTCARE HOLDING"). (HEAD OFFICE: CHUO-KU, TOKYO; PRESIDENT: KAZUTOSHI FUJIMA; HEREINAFTER "CENTCARE HOLDING").
NORIKO SHIOZAWA, EXECUTIVE OFFICER, GENERAL MANAGER OF M&A PROMOTION OFFICE, CENTCARE HOLDING COMMENTED
CENTCARE HOLDING K.K. IS DEVELOPING ITS BUSINESS WITH A FOCUS ON HOME CARE SERVICES. THE COMPANY HAS DECIDED TO INTRODUCE "UPWARD" IN ORDER TO BREAK AWAY FROM THE PAPER-BASED ANALOG MANAGEMENT THAT HAS TAKEN ROOT IN THE NURSING CARE INDUSTRY AND TO REFORM THE WORKING STYLE OF STAFF AND IMPROVE WORK EFFICIENCY.
ONE OF THE DECISIVE FACTORS IN OUR DECISION TO INTRODUCE THIS SERVICE WAS THE EXCELLENT SUPPORT SYSTEM. BY RECEIVING GENEROUS SUPPORT FROM PEOPLE WITH EXPERT KNOWLEDGE, WE WERE ABLE TO ENGAGE IN THE PROMOTION OF DIGITAL TRANSFORMATION WITH PEACE OF MIND. IN ADDITION, WE FEEL THAT THE "STAY DETECTION" FUNCTION, WHICH AUTOMATICALLY DETECTS VISITING ACTIVITIES, IS VERY WELL SUITED TO THE WAY WE WORK IN THE NURSING CARE FIELD.
BY CONTINUING TO UTILIZE "UPWARD" AND REFORMING THE WAY WE WORK, WE WILL CONTINUE TO IMPROVE THE QUALITY OF CARE AND PROVIDE SERVICES THAT DELIGHT OUR CUSTOMERS AND THE COMMUNITY.
CENTCARE HOLDING AND UPWARD WILL HOST A FREE WEBINAR ONLINE ON APRIL 22, 2025 ON THE TOPIC OF "CARE INDUSTRY DIGITAL TRANSFORMATION ". IN RESPONSE TO THE CHALLENGES FACED BY THE INDUSTRY, SUCH AS THE SHORTAGE OF HUMAN RESOURCES AND INCREASED WORKLOAD DUE TO THE DECLINING BIRTHRATE AND AGING POPULATION, WE WILL INTRODUCE CASE STUDIES OF DIGITAL TRANSFORMATION IN THE FIELD AND DISCUSS THE KEY POINTS OF SUCCESS AND FUTURE EVOLUTION OF THE INDUSTRY.
OVERVIEW OF UPWARD
UPWARD IS A SALES ENGAGEMENT SERVICE THAT OPTIMIZES THE SALES ACTIVITIES OF FIELD SALES REPRESENTATIVES BY UTILIZING ADVANCED LOCATION-BASED TECHNOLOGY TO AUTOMATICALLY DETECT AND LOG SALES ACTIVITY DATA TO CRM. BY STREAMLINING THE WORK OF FIELD WORKERS, UPWARD DRAWS OUT THEIR CREATIVITY AND ENCOURAGES THE GROWTH OF COMPANIES AND SOCIETY.
Today, many large and growing companies are adopting the system, especially in industries where door-to-door activities are important. We are also proud of our high contract retention rate of 99%.
For more information on "UPWARD" visit: https://upward.jp/
For service introduction materials visit: https://upward.jp/downloads/allservicematerials/
ABOUT UPWARD CORPORATION
UPWARD CO., LTD. PROVIDES DIGITAL TRANSFORMATION SERVICES THAT SPECIALIZE IN SOLVING ISSUES FACED BY FIELD WORKERS WHO CREATE VALUE THROUGH OFFLINE CONTACT WITH CUSTOMERS BY VISITING THEM IN THE FIELD, BASED ON THE COMPANY'S MISSION OF "DRAWING OUT THE CREATIVITY OF FIELD WORKERS TO ACCELERATE THE GROWTH OF COMPANIES AND SOCIETY. WE PROVIDE DIGITAL TRANSFORMATION SERVICES THAT SPECIALIZE IN SOLVING THE PROBLEMS OF FIELD WORKERS WHO CREATE VALUE THROUGH ON-SITE, OFFLINE CONTACT WITH CUSTOMERS. BY LEVERAGING TECHNOLOGY TO CREATE AN ENVIRONMENT IN WHICH WORKERS CAN PERFORM THEIR TASKS WITH A SINGLE MOBILE DEVICE, WE AIM TO CREATE A WORLD IN WHICH THEY CAN BE ACTIVE REGARDLESS OF WHERE AND HOW THEY WORK.
Company Profile
Company name UPWARD Co.
Location 26F Marunouchi Eiraku Building, 1-4-1 Marunouchi, Chiyoda-ku, Tokyo
Representative Ryusuke Kaneki, CEO and Representative Director
Year Established July 2016
Capital 100 million yen
Business Activities: Development and provision of the field sales AI agent "UPWARD"
Press contact
UPWARD Co., Ltd. Corporate Headquarters, PR Team
Tel: 03-6897-3683
Mail pr@upward.jp
The names of the companies mentioned in this document are the registered trademarks or trademarks of their respective owners.
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