Failure (Resolved)] Salesforce Service Interruption
A problem occurred in some instances of Salesforce, the platform used by our service, which temporarily prevented normal use of Salesforce and our service, but the situation has now been restored.
Date and time of occurrence
Friday, November 15, 2024 at around 14:55 - Saturday, November 16, 2024 at 0:22 (convergence)
Occurrence Event
Salesforce Service Interruption
[Scope of influence].
Customers currently using the following instances
Salesforce Trust - Incident Details ID 13457
*Please refer to the following page for the procedure to check your organization's instance.
Salesforce Help - Viewing instance information for your Salesforce organization
We sincerely apologize for any inconvenience and inconvenience this may cause you.
We look forward to your continued support of our services.
ABOUT UPWARD CORPORATION
Guided by its purpose to “unlock the creativity of field workers and accelerate the growth of businesses and society,” UPWARD, Inc. provides AX services specifically designed to address the challenges faced by field workers who visit client sites and create value through in-person interactions with customers. By leveraging technology to create an environment where workers can perform their duties using just a mobile device, the company aims to build a world where people can thrive regardless of their location or circumstances.
Company Profile
Company name UPWARD Co.
Location 26F Marunouchi Eiraku Building, 1-4-1 Marunouchi, Chiyoda-ku, Tokyo
Representative Ryusuke Kaneki, CEO and Representative Director
Year Established July 2016
Capital 100 million yen
Business Activities: Development and provision of the field sales AI agent "UPWARD"
Press contact
UPWARD Co., Ltd. Corporate Headquarters, PR Team
Tel: 03-6897-3683
Mail pr@upward.jp
The names of the companies mentioned in this document are the registered trademarks or trademarks of their respective owners.
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