Started working with CEC's cloud integration solution "Convergent

On January 27, 2023, UPWARD Corporation, whose mission is to "Innovate the last mile of the workplace," announced that it has been selected by CEC Corporation (Head Office: Shibuya-ku, Tokyo; President: Hitoshi Oishi; hereinafter "CEC") as a solution to be linked to the sales support templates "Sales Template for Dynamics 365" and "Sales Template for Power Platform," which are compatible with Microsoft cloud services, provided by CEC. (headquartered in Shibuya-ku, Tokyo; Hitoshi Oishi, President; hereinafter referred to as CEC) as an integrated solution for "Sales Template for Dynamics 365" and "Sales Template for Power Platform," sales support templates of the original solution series "Convergent," which is compatible with Microsoft cloud services. Sales Template for Dynamics 365" and "Sales Template for Power Platform".

With this linkage, UPWARD functions such as visualization of customer information based on map information, automatic logof stay logand phone loginput can be added to "Sales Template for Dynamics 365" and "Sales Template for Power Platform", enabling enhanced convenience for field salespeople who actually use them and promoting in the sales field. This will enhance the convenience of field salespeople who actually use the system and promote digital transformationin the sales field.

Background and key points of this collaboration

The penetration rate of CRM and SFA as effective tools for sales digital transformation has increased to about 40%, but log sales activities has not progressed sufficiently, with about 70% of respondents log only a portion or not log at all, citing "data entry labor" as a reason. However, about 70% of the respondents "log some" or "do not log all" of their sales activities, citing "time and effort for data entry" as reasons. （*1) UPWARD has supported the digital transformation approximately 400 sales companies, mainly major corporations. (*1) UPWARD has supported the digital sales transformation of about 400 companies, mainly major corporations. The "UPWARD" system is also capable of taking the most appropriate next action by utilizing customer information visualized on a map. Sales activity data and customer touchpoint data automatically collected by UPWARD can now be seamlessly used with CEC's "Sales Template for Dynamics 365" and "Sales Template for Power Platform. This enables us to provide sales engagement services to a wide range of customers seeking to utilize CRM and SFA. We will continue to enhance customer convenience by strengthening linkage with CEC products and Microsoft products.

About Convergent

This is CEC's original brand that provides a wide range of support for Microsoft products, from pre-introduction support, to post-introduction establishment support, business support such as operational diagnosis, and technical support such as 24/7/365 maintenance and operation. Convergent product website: https://convergent.cec-ltd.co.jp/index.html

CEC Corporation General Manager, Enterprise Services Division, Service Integration Business Headquarters Mr. Naoro Toki Comment

CEC IS VERY PLEASED TO ANNOUNCE THAT WE HAVE ACHIEVED COLLABORATION WITH UPWARD'S SERVICE "UPWARD" AND OUR SALES SUPPORT TEMPLATE. CEC WILL CONTINUE TO PROPOSE TO ITS CLIENTS TO IMPROVE THE EFFICIENCY OF DATA ACCUMULATION IN CRM AND SFA AND TO ENHANCE SALES PRODUCTIVITY THROUGH DATA UTILIZATION, AIMING TO STRENGTHEN THE SALES FORCE OF CLIENT COMPANIES BY COLLABORATING WITH UPWARD.

Microsoft Japan Co. General Manager, Enterprise Partner Sales Division, Partner Business Group Comment from Satoshi Nonaka

Microsoft Japan is pleased to announce that UPWARD, a sales engagement service provided by UPWARD, will start working with CEC's Convergent. The addition of functions such as customer information based on map information provided by UPWARD and the automation of stay log entry to sales support templates developed based on Dynamics 365 and Power Platform will promote the use of CRM/SFA and highly accurate data input at the customer's sales site. We expect that the addition of such functions will promote the use of CRM/SFA and highly accurate data input at the customer's sales site, leading to the creation of a data-driven sales organization and the promotion of the digital transformation sales site. Microsoft Japan will continue to collaborate with UPWARD to promote the digital transformation of our customers.

Masaki ishida, executive officer, coo, business group general manager, upward co.

We are honored that CEC has selected our sales engagement service "UPWARD" as a collaborative solution for "Convergent". UPWARD is integrated with Microsoft cloud services including Power Platform and Dynamics 365 Sales, and is seamlessly integrated with Convergent. UPWARD will continue to promote the digitization and streamlining of sales operations together with CEC through this collaboration.

Webinar to be held on Wednesday, February 8

To commemorate the start of the linkage, UPWARD and CEC will jointly hold a web seminar on February 8, from 11:00 a.m. digital transformation Door-to-Door Sales with SFA Linked to Maps -What is the mechanism to revitalize the sales field realized with UPWARD and the Power Platform? The seminar will introduce solutions with demonstrations and case studies.

For more information and registration, please see the event page below. https://dx.upward.jp/40efvIb

Note 1: "Survey on Sales" (Internet survey of 800 salespeople. (Survey period: September 28 to September 30, 2022) Note 2: UPWARD received a patent for "automatic detection of stay log " (announced on October 29, 2021)

Microsoft Power Platform, Power Platform, Microsoft Dynamics 365, Dynamics 365, and Dynamics 365 Sales are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries. Microsoft Power Platform, Power Platform, Microsoft Dynamics 365, Dynamics 365, and Dynamics 365 Sales are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Microsoft Power Platform, Power Platform, Microsoft Dynamics 365, Dynamics 365 and Dynamics 365 Sales are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries.