UPWARD selected for "Salesforce digital transformationProblem Solving Pack for Small and Medium Enterprises".
(Headquartered in Minato-ku, Tokyo; Ryusuke Kaneki, President & CEO; hereinafter referred to as "UPWARD") is pleased to announce that on September 7, 2022, its sales engagement service "UPWARD" was selected as a "New Business Development" solution by Salesforce Japan, Inc. in its " digital transformationProblem Solving Pack for Salesforce Small and Medium Businesses" announced by Salesforce Japan, Inc, (Salesforce Japan) announced today that its sales engagement service UPWARD has been selected as a "New Business Development" solution. With this, UPWARD, in collaboration with Salesforce Japan, will work to promote a next-generation sales style that leverages data to "strengthen new sales", one of the challenges in promoting sales digital transformationin small and medium-sized businesses.
Overview of the "New Business Development" solution in the "Salesforce digital transformation Solutions Pack for SMEs The "UPWARD" sales engagement service, which automatically detects and log customer contact information, "UPWARD DATA", which automatically displays sales lists for the purpose of new business development on a map, and Salesforce work together seamlessly to provide a solution that enables strategic and efficient sales activities using data, from the selection of clients to the analysis of sales activities. This solution enables strategic and efficient sales activities utilizing data, from the selection of clients to the analysis of sales activities.
THE UPWARD MOBILE APPCAN AUTOMATICALLY DETECT AND LOGTHE SALES ACTIVITY HISTORY. THE RESULTS OF ANALYSIS OF ACTIVITIES FROM VISITS CAN BE VISUALIZED ON BI TO EXECUTE DATA-DRIVEN STRATEGIC SALES. WE ARE VERY HONORED TO HAVE BEEN SELECTED FOR THIS PROJECT, WHICH IS THE RESULT OF OUR PARTNERSHIP WITH SALESFORCE JAPAN TO PROMOTE SALES DIGITAL TRANSFORMATION. THIS SOLUTION SOLVES THE FOLLOWING ISSUES THAT SMES FACE WHEN PROMOTING NEW SALES DIGITAL TRANSFORMATION: 1) LACK OF SALES LISTS, 2) LIST PROCUREMENT COSTS, 3) HURDLES IN DATA MAINTENANCE AND ON-SITE DEPLOYMENT, AND 4) CHANGES IN AWARENESS AND BEHAVIOR ON THE SHOP FLOOR. THROUGH THIS INITIATIVE, TOGETHER WITH SALESFORCE JAPAN, WE WILL CONTRIBUTE TO THE OVERALL REVITALIZATION OF SMALL AND MEDIUM-SIZED COMPANIES THROUGH THE PROMOTION OF SALES DIGITAL TRANSFORMATION. This is a solution proposed by Salesforce Japan to reveal and lead to the solution of typical issues in small and medium-sized enterprises (businesses) and potential issues that individual enterprises have. We present 10 typical challenges faced by SMEs and the difficult business events caused by these challenges in a verbalized form. This clarifies the issues and allows the client to define the scope of the problem and the actions that need to be taken first. Salesforce, Salesforce Sales Cloud, and others are trademarks of Salesforce, Inc. and are used with permission.


Masaki Ishida, Vice President, COO, Business Group General Manager, UPWARD,inc.
What is the "Salesforce digital transformationProblem Solving Pack for Small and Medium Enterprises"?
ABOUT UPWARD CORPORATION
Guided by its purpose to “unlock the creativity of field workers and accelerate the growth of businesses and society,” UPWARD, Inc. provides AX services specifically designed to address the challenges faced by field workers who visit client sites and create value through in-person interactions with customers. By leveraging technology to create an environment where workers can perform their duties using just a mobile device, the company aims to build a world where people can thrive regardless of their location or circumstances.
Company Profile
Company name UPWARD Co.
Location 26F Marunouchi Eiraku Building, 1-4-1 Marunouchi, Chiyoda-ku, Tokyo
Representative Ryusuke Kaneki, CEO and Representative Director
Year Established July 2016
Capital 100 million yen
Business Activities: Development and provision of the field sales AI agent "UPWARD"
Press contact
UPWARD Co., Ltd. Corporate Headquarters, PR Team
Tel: 03-6897-3683
Mail pr@upward.jp
The names of the companies mentioned in this document are the registered trademarks or trademarks of their respective owners.
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