UPWARD, which supports sales digital transformation with map x CRM, releases improved version of UPWARD that reduces time to display customer information by up to 95%

(Location: Chuo-ku, Tokyo; President & CEO: Ryusuke Kaneki; URL: https://upward.jp), whose mission is to "Innovate the Last Mile in the Field," announced today that on June 20, 2022, it will release UPWARD, an improved sales engagement service that reduces the time to display customer information when browsing from a map by up to 95 (Location: Chuo-ku, Tokyo; President and CEO: Ryusuke Kaneki; URL: ) announces the release of "UPWARD," an improved version of its sales engagement service that reduces the time required to view customer information from a map by up to 95%.

THIS RELEASE SIGNIFICANTLY IMPROVES THE USER EXPERIENCE FOR THE SALES FIELD AS A SALES ENGAGEMENT SERVICE. IT AIMS TO REDUCE RESISTANCE TO AND DISENGAGEMENT FROM DIGITAL TOOLS IN THE FIELD, WHICH IS A DETRIMENT TO SALES DIGITAL TRANSFORMATION, AND TO PROMOTE COMPANY-WIDE PROMOTION OF DIGITAL TRANSFORMATION, WHICH ALSO INTEGRATES THE SALES FIELD WITH THE ACTUAL CUSTOMER TOUCHPOINT.

WHAT IS "UPWARD" IMPROVED VERSION?

Details of the speed improvements resulting from this release are as follows

This video is also available here.

THESE IMPROVEMENTS ARE INTENDED TO SIGNIFICANTLY IMPROVE THE USER EXPERIENCE, ESPECIALLY FOR SALES REPRESENTATIVES WHO OFTEN USE MOBILE DEVICES IN THE FIELD, AND TO ENHANCE THE COMPANY-WIDE PROMOTION OF DIGITAL TRANSFORMATIONINITIATIVES.

SUSUMU IMAI, DEVELOPMENT DIVISION, UPWARD CO.

OUR CUSTOMERS ARE VERY INTERESTED IN IMPROVING THE PERFORMANCE OF OUR PRODUCTS, AND OUR DEVELOPMENT TEAM HAS BEEN WORKING HARD ON THIS ISSUE. THE DEVELOPMENT TEAM IS ESPECIALLY PLEASED WITH THE SUCCESSFUL RELEASE OF THIS NEW FEATURE, WHICH WAS DEVELOPED WITH THE INVOLVEMENT OF MANY ENGINEERS IN VARIOUS PROCESSES, INCLUDING PRELIMINARY VERIFICATION, DEVELOPMENT, PERFORMANCE VERIFICATION ON ACTUAL DEVICES, AND PREPARATION OF LARGE DATA SETS FOR MEASUREMENT. THE ABILITY TO EASILY AND QUICKLY HANDLE CRM INFORMATION FROM ANY LOCATION WILL IMPROVE THE USER EXPERIENCE FOR THOSE IN THE FIELD, AND I BELIEVE THIS WILL BE AN EXTREMELY VALUABLE POINT IN PROMOTING THE DIGITAL TRANSFORMATION SALES FIELD. WE HOPE THAT WE CAN CONTINUE TO SUPPORT THE SALES FIELD THROUGH THE IMPROVED VERSION OF UPWARD AS AN EVEN EASIER-TO-USE SALES ENGAGEMENT SERVICE.

THE STRENGTH OF UPWARD, A DEVELOPMENT COMPANY THAT WORKS CLOSELY WITH THE FIELD

UPWARD's vision is to "Go Smarter, Anywhere, Work Comfortably Anywhere" and we are committed to developing our own sales engagement services that are tailored to the sales frontlines. Aiming to create a service that is "truly" used in the field, UPWARD is continuously improving the performance of its products to enhance UX. Reference: Developer Interview: The Potential of GIS (Geographic Information System) and the Challenge of "Innovation in the Last Mile

As a result of our thorough attention to customer needs and ease of use in the field, we boast a 99.0% contract renewal rate for "UPWARD," a SaaS model service provided on an annual contract basis. We will continue to make improvements to UPWARD so that it can be used by as many sales professionals as possible. For more information about our customers who are using UPWARD to promote the digital transformation sales force, please visit the following website. https://www.upward.jp/case