ZENPOH, INC. UPGRADES ITS SALES SUPPORT APP"UPWARD" CONTRACT PLAN TO STRENGTHEN ITS SALES FORCE.

(Location: Chuo-ku, Tokyo; President and CEO: Ryusuke Kaneki; URL: https://upward.jp), whose mission is to "Innovate the Last Mile in the Field," announces that on August 25, 2021, the highly functional version of its location-based sales support app "UPWARD (Naha City, Okinawa, President and CEO: Koji SAKO, hereinafter "Zenhoren") as a sales activity management tool. By upgrading to the STANDARD Edition, a more highly functional version of UPWARD, the company aims to further strengthen its sales force with enhanced functions such as automatic telephone activity log automatic stay detection. The company aims to strengthen its sales force by upgrading to the STANDARD Edition, a more sophisticated version.

BACKGROUND OF UPWARD UPGRADE AT ZENPOREN

Zenhoren provides a rent guarantee system for real estate companies, and the challenge was how to manage and streamline sales activities to more than tens of thousands of real estate companies in urban areas. In 2018, the company introduced the STARTER Edition of UPWARD, which allows sales activities to be easily input from smartphones, preventing "gentrification," where information is only in the minds of sales employees, and making information on clients and sales activities visible. This allows visualization of information on business partners and sales activities. As a result, each sales staff member is able to sell to hundreds of customers without losing any of his or her responsibilities, and sales continue to grow by double digits every year. This time, in addition to easy input from smartphones and visualization of client information, the company is upgrading to a highly functional version with the addition of "automatic detection and input of where a client is staying" and "telephone activity log " thereby enabling even more efficient collection of on-site information for use in sales strategies such as assigning sales representatives and organizing areas.

COMMENTS FROM ZENHOEN -EXPECTED EFFECTS OF UTILIZATION OF "UPWARD" HIGH FUNCTIONAL VERSION

As lifestyles change, we provide "peace of mind" in rental life through our business activities centered on rent guarantees. In order to become a company that can contribute to the "peace of mind" of the entire rental market by providing services that support the "peace of mind" of both those who rent and those who rent, it is essential that more people become aware of and use our services.

The introduction of UPWARD in 2018 allowed us to focus on our core sales operations and improved the quantity and quality of communication with our customers. We then wanted to further improve the overall efficiency of our sales operations, so we asked UPWARD if we could also get logof our phone calls, and decided to upgrade to the STANDARD Edition, a highly functional version of UPWARD, because it implemented the features we had hoped for. We hope to further strengthen our sales force and expand our "peace of mind" by using "UPWARD" with new functions such as automatic detection of logand length of stay for these phone calls.

UPWARD" SECURITY FOR INSURANCE AND FINANCIAL INSTITUTIONS

UPWARD provides its services on the Salesforce platform to ensure complete security. With the Corona Disaster drastically reducing the number of face-to-face meetings, financial sales representatives who need to dig deeper into the issues and strengths of key customers are required to improve the quality of communication at each and every customer touchpoint. By promoting the use of mobile devices in a secure environment, it is possible to obtain more timely and accurate customer touchpoint information, and the PDCA cycle of sales activities can be performed UPWARD. UPWARD also supports a new way of working for financial sales in a with-corona society, such as going directly home from work, remote work management based on location information, and telephone activity log. For more information about UPWARD security, please visit https://upward.jp/security/