LOCATION-BASED X CRM] APP"UPWARD AGENT" FOR MOBILE WORKERS IS NOW EVEN EASIER TO USE! UPDATE TO IMPROVE SPECIFICATIONS!

～ Patent-pending technology enables easy reporting of visit operations.

(Location: Chuo-ku, Tokyo; President & CEO: Ryusuke Kaneki; URL: https://upward.jp), whose mission is to "make mobile workers smarter," released "UPWARD AGENT v1.1" was released on September 24, 2020. This will reduce the reporting workload for those whose work requires face-to-face communication with customers and enable smoother management of activities by managers.

UPWARD AGENT UPDATE BACKGROUND

While online communication in business is becoming more popular in response to the global spread of COVID-19, there are still some industries and business sectors where visits are indispensable for essential workers and field workers. UPWARD AGENT," an app released by UPWARD Co., Ltd. in July, is a "personal sales assistant" that accompanies salespeople in the field. By using highly accurate location information based on patent-pending technology in a customer relationship management system (CRM*), it reduces the stress of reporting work and enables smooth activity management. It also improves data input rates, information accuracy, and immediacy, providing suggestions on what action to take next. (*)CRM... "UPWARD AGENT" can be seamlessly linked with Salesforce.

In response to feedback from customers actually using UPWARD AGENT, we have released UPWARD AGENT v1.1. This update enables "Safety Visit" (*), a safer, more secure, and more efficient travel experience for salespeople. (*) Safety Visit... The concept of business visits in the context of With Corona proposed by UPWARD, including "avoiding areas where clusters of the new coronavirus have occurred," "keeping activity histories and visit log," and "only making necessary visits.

UPWARD AGENT UPDATE DETAILS

UPWARD AGENT" SIMPLY VISITS CUSTOMERS WHO ARE ALREADY REGISTERED IN THE CRM, AND LOGWILL GIVE THEM THE TIME THEY SPEND.

This change in the stay detection logic* has enabled more accurate automatic stay detection.

THE STAY DETECTION LOGIC OF "UPWARD AGENT" IS A PROPRIETARY TECHNOLOGY THAT IS CURRENTLY UNDER PATENT APPLICATION.

IN THE PAST "UPWARD AGENT", WE HAVE RECEIVED THE FOLLOWING COMMENTS FROM OUR CUSTOMERS.

In some cases, the delivery service only stays for 30 seconds to 1 minute, but it was not detected in a short period of time. In areas with a high concentration of customers, only the first visit was log.

Therefore, "UPWARD AGENT v1.1" has been changed to a specification that judges intrusion/exit triggered by a certain distance centered on the customer's location, for example, a 100-meter radius of a virtual area. The new system is capable of detecting intrusion/exit in a shorter time and over a shorter distance than before.

IN ADDITION, "UPWARD AGENT" CAN EASILY REPORT ACTIVITIES FROM THE HISTORY OF VISITS.

In consideration of user privacy, it has been necessary to manually press the "Report" button to log stays that are not included in the activity schedule to CRM. In this update, in response to customer feedback that "I forget to press the report button" and "It's a hassle to launch the app and press the button every time," we have added a new function to reduce the workload of field representatives as a "personal sales assistant" by automatically reflecting activity history from location information. In order to reduce the workload of field representatives, we have added a function that automatically reflects activity history based on location information.

This enables more flexible reporting of unscheduled stays. These improvements in the accuracy of automatic stay detection and the automation of stay reporting will significantly reduce the workload of salespeople who conduct sales visits, on-site surveys, equipment and facility inspections, deliveries, and deliveries, all of which are essential for business. This will enable more efficient visitation work for the Corona Disaster. In addition, UPWARD AGENT v1.1 allows companies that have introduced the system to set their own items for reporting activities.

It is possible to collect information flexibly according to the product and sales strategy, such as whether or notcompeting services have been introduced, and whether or not the predetermined interview items have been heard. By linking these automatically collected activity data to CRM, know-how is accumulated on the CRM side, leading to effective next actions and contributing to the expansion of corporate sales. By standardizing, standardizing, and accumulating data on activities that have not been properly input until now, the activity data from the sales floor will be transformed into a corporate asset. UPWARD AGENT" will continue to evolve as a "personal sales assistant" for salespeople working in the field.

RECRUITMENT OF UPWARD AGENT LAUNCH CUSTOMERS

TO COMMEMORATE THIS UPDATE, UPWARD CO., LTD. IS RECRUITING* LAUNCH CUSTOMERS WHO WILL BE ABLE TO USE "UPWARD AGENT". THE FOLLOWING BENEFITS WILL BE OFFERED TO CUSTOMERS WHO BECOME LAUNCH CUSTOMERS. DISCOUNTED "UPWARD AGENT" LICENSE FEE ONBOARDING SUPPORT BY UPWARD'S CUSTOMER SUCCESS TEAM COMPANY NAME LISTING ON OUR WEBSITE, PRESS RELEASES, ETC.

Interested companies are encouraged to contact us here. *Launch customers are accepted on a first-come, first-served basis. Please note that we may close applications without notice once the maximum number of companies has been reached.